Support
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Submit a ticket with your question and one of our friendly SalesJunction support specialists will get right on it!
Frequently Asked Questions
Is it really just $12.50?
Yes, SalesJunction is truly only $12.50 per user per month.
You can add or remove users at any time and there are no annual contracts.
Take a look at our Pricing and Features pages for further details.
You can add or remove users at any time and there are no annual contracts.
Take a look at our Pricing and Features pages for further details.
Can I import my data easily?
Yes, we have an Import Wizard in the setup area that will walk you through how to format and import your data.
It is very easy to do and we even provide an Import tutorial to help you get started.
It is very easy to do and we even provide an Import tutorial to help you get started.
Can you import data from Salesforce.com?
Yes, we can import just about any data file.
Just send us an email and we'll be glad to help out.
You can also import data easily into the system via the Import Wizard at any time.
Refer to the: Import tutorial
If you are moving from salesforce.com,
then take a look at the tutorial specifically about them on how to get your data out and importing into SJ.
Just send us an email and we'll be glad to help out.
You can also import data easily into the system via the Import Wizard at any time.
Refer to the: Import tutorial
If you are moving from salesforce.com,
then take a look at the tutorial specifically about them on how to get your data out and importing into SJ.
Can I get my data sent to me?
We have several options for this:
- Export the data from any views with the download icons in the system
- Use the export function in the Admin area to export a database in MS Access format to your email address. *Note: only if your database is less than 25MB
- Use the reports in the Report Writer that start with "Export". These allow you to download all your data.
Is my data backed up?
Yes, our dedicated servers are backed up every night.
SalesJunction data is backed up onsite at our data center and offsite for disaster recovery.
You can also export your data whenever you like via the Report Writer.
Just look for reports that start with "Export".
SalesJunction data is backed up onsite at our data center and offsite for disaster recovery.
You can also export your data whenever you like via the Report Writer.
Just look for reports that start with "Export".
Can I create custom fields in SalesJunction?
Yes, you can customize many parts of the system.
Refer to this tutorial.
Refer to this tutorial.
How long have you been in business?
A long time - SalesJunction has been around since 2002.
We have thousands of customers located in USA, Canada, Mexico, South America, Europe and Australia.
We have thousands of customers located in USA, Canada, Mexico, South America, Europe and Australia.
How can I do a mail merge?
Performing a mail merge using SalesJunction.com data is very easy. Refer to this tutorial.
How much storage space do I get?
Unlike many other CRM services, SalesJunction provides unlimited storage!
Does SalesJunction have an iPhone app?
Yes, the SalesJunction app is available in the Apple iTunes store.
It's FREE and can be used on both iPhones and iPads.
It's FREE and can be used on both iPhones and iPads.
At SalesJunction, our mission is to provide the very best web based customer relationship management (CRM) and sales force automation (SFA) software and support for small businesses to improve their customer relationships and grow their organizations.
We offer an affordable, flexible and easy software system for business service providers, manufacturers, distributors, developers, hotels, contractors, consultants, attorneys, creative firms, architects, realtors, specialty food providers, nonprofits and many other small businesses.
We are honored to have companies of all sizes and types use SalesJunction every day.